Office: White Salmon, WA 98672 |

Pronto Plumbing FAQ

Plumbing tools—emergency plumber in the Columbia Gorge

How much do you charge?

We charge a flat rate (per job and depending on the job) upfront before any work is done, plus the dispatch fee for your area.

Is your service really 24/7?

Yes, someone is on call 24/7 for your plumbing emergencies. However, a call on weekdays after 5pm, weekends, and holidays is subject to an additional fee (available here).

Do you offer a guarantee?

Yes, we have a one year guarantee on all parts and service supplied by Pronto Plumbing Service. There is also a 100% Satisfaction Guarantee; if it isn't done to your satisfaction, we will re-do it for free.

What is the Pronto Club?

The Pronto Club is a money saving opportunity that gives you peace of mind by taking care of your plumbing needs.

Do you sell water heaters?

Yes, we sell and install Rheem® brand water heaters.

Do you install tankless water heaters?

Yes, we install all types of water heaters. Give us a call to set up a time to have one installed.
Contact us at (509) 493-1124 or (541) 387-6767 to have our experts handle all of your sewer, drain, faucet, and toilet needs.

Minimum Dispatch Fee to:

Within 20 min. <5 miles from main highway
White Salmon, Bingen, Hood River, Underwood, Husum, Mosier, Cooks, Lyle, BZ Corner, Oak Grove, Odell
Within 30 min. <5 miles from main highway
Rowena, Home Valley, Dallesport, Mill A, Carson, The Dalles, Stevenson, Lyle-Centerville Hwy, Murdock
Within 35 min. <5 miles from main highway
Parkdale, Dee, Cascade Locks, Wauna Lake Club
Within 40 min. <5min from main highway
Wishram, Trout Lake, Klickitat, Cooper Spur
Within 50 min. > 5 miles from main highway
Biggs, Maryhill, Glenwood, North Bonneville, Stabler, Gov. Mineral Springs, Hemlock, Centerville
Over 50 min. >5 miles from main highway
Goldendale, Dufur, Wasco, Skamania Landing

After Hours Fees:

After Hours Surcharge
Call out after 5 pm weekdays and Saturday
Sunday/ Holiday Surcharge
Call out Sunday, national holidays
Extra Mileage Surcharge Per Mile
To calculate charge for destinations not listed, and for additional mileage beyond 5 miles from major highways and towns listed above